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FAQs

Ordering

If, after tracking your order you are still unable to determine where your order is, please Contact Us for assistance.

Category: Ordering

MostlyGifts.com.au accepts Visa, MasterCard, American Express and Pay Pal.

Category: Ordering

Enjoy the ride every step of the way. After making your purchase, you will receive an email receipt and confirmation of your order. You can log-in to your account at any time to track your order. You will also receive an email when your order has shipped. If you selected a shipping service that included item tracking, your shipping receipt will also contain the tracking number with a link to track your order.

Category: Ordering

We offer a range of gifts from independent sellers and premium gift suppliers in Australia and from overseas. Because their products are all different and being shipped from different places, they may not all take the same time to reach you. Plus, personalisation and international options can often also add extra time on top.

Each product page includes a section clearly marked for delivery information about that particular product.  As each product may be different, please ensure you check the delivery information and expected delivery times before ordering.

While we work closely with our suppliers to provide accurate expectations for our products, because we’re dealing with the latest stuff from around the world, we’ll sometimes need to revise expectations for products, pre-orders and back-orders. At times, options for certain products may also be temporarily unavailable due to a high demand. If you’d like to know more about what’s going on with the availability of a product (or its options), please Contact Us.

Category: Ordering

At this time, we cannot offer gift wrapping or gift packaging however we are looking at ways to be able to offer this service to you.

Category: Ordering

Yes, you can place orders from locations outside Australia however we currently only deliver to locations within Australia.

Category: Ordering

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